![]() ![]() ![]() I’m also bothered by the Supreme Court comparison for this oversight body that Facebook invented and pays for. The oversight board is a useful backstop to some of Facebook's hard calls, but it is a complete mismatch to the fast pace of communications among billions of people that, by design, happen with little human intervention. It includes journalists in the Philippines whose work is undermined by government officials regularly trashing them anonymously on the site. This includes those who have had their Facebook accounts disabled and are desperate for help to get them back, people who wind up in Facebook “jail” and don’t know which of the company’s zillions of opaque rules they might have broken and others who are harassed after someone posted something malicious about them. Most of the people who think Facebook made a mistake will never get heard by the board. This is a useful measure of accountability.īut the last year has also proved the grave limitations of this check on Facebook’s power.įacebook makes millions of judgment calls each day on people’s posts and accounts. ![]() The board repeatedly, including on Wednesday, has urged Facebook to be far more transparent. It is remarkable that in its first year of operation, this board seems to grasp some of Facebook’s fundamental flaws: The company’s policies are opaque, and its judgments are too often flawed or incomprehensible. The meat of the board’s statement is a brutal assessment of Facebook’s errors in considering the substance of people’s messages, and not the context.įacebook currently treats your neighbor with five followers the same as Trump and others with huge followings. The quietly scathing part on influential Facebook users: “In applying a vague, standardless penalty and then referring this case to the board to resolve, Facebook seeks to avoid its responsibilities,” the board wrote. The board said Facebook should re-examine the penalty against Trump and within six months choose a time-limited ban or a permanent one rather than let the squishy suspension remain.Ī big “wow” line from the Oversight Board was its criticism of Facebook for passing the buck on what to do about Trump. When people break Facebook’s rules, the company has policies to delete the violating material, suspend the account holder for a defined period of time or permanently disable an account. His posts broke Facebook’s guidelines and presented a clear and present danger of potential violence, the board said.īut the board also said that Facebook was wrong to make Trump’s suspension indefinite. Facebook’s Oversight Board, a quasi-independent body that the company created to review some of its high-profile decisions, essentially agreed on Wednesday that Facebook was right to suspend Trump. ![]()
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